Privacy policy

This explains what we collect when you order the magazine, write to us, join a list, read on the site or simply visit it — and what we do with it. We have tried to write it in plain language rather than in the language of lawyers.

Who we are

nexxahealth is published by Juneau Cayenne BV, which is the data controller for everything described here.

Juneau Cayenne BV
Heidestraat 42, 2460 Kasterlee‑Lichtaart, Belgium
VAT BE 0661.839.809
nicole@juneaucayenne.com

Write to that address about anything on this page, including a request to see, correct or delete what we hold.

What we collect

When you order

The organisation, the contact person and their role, an email address, the invoice address, a delivery address if it is different, a VAT number if you give one, and a purchase order reference if you use one. If you tick the box to hear about new issues, we also add your address to that list.

When you write to us

The contact form and the media kit form on the partners page store what you send: your name, your organisation, your role, your email address, the subject and the message itself. They reach us by email as well, and we keep the copy so that nothing is lost in an inbox.

When you subscribe and read online

A subscription creates an account against your email address, with your name, your organisation, which subscription you have and the date it runs until. Signing in is by a link we email you, or by a password you set yourself, which we store only as an irreversible hash and never in a form anyone can read.

Because a subscription is for one reader, we keep a record of sign‑ins so that we can tell when an account is being shared. That record holds the time, the browser and operating system, and the network address the sign‑in came from. It is used for nothing else, and it is not combined with anything else.

When you join the list for new issues

Your email address, and your name, organisation and role if you gave them when you ordered. We use it to tell you when an issue is out. Every message carries a link that takes you off the list in one click.

When you simply visit

We count visits ourselves, on our own server, without cookies and without any third‑party service. For each page opened we record the page, the site you arrived from if there was one, the date and the time. We do not store your network address, and we do not build a profile. To estimate how many different people visited on a given day we use a short code made from your network address and browser together with a secret that is created fresh every day and deleted two days later. Once that secret is gone the code cannot be worked out again, so it cannot be used to recognise you tomorrow, on another site, or on another device.

This is why there is no cookie banner on this site. There is nothing to consent to: nothing is stored on your device for this purpose, nothing identifies you, and nothing is shared with anyone.

Receiving the magazine without asking for it

A copy of Issue 01 was sent to a curated list of people working in health and life sciences in Europe, using a name, an organisation and a postal address. If you received one without asking, you can decline future copies and we will remove you.

Why we use it, and our legal basis

To fulfil an order and invoice it — performance of the contract, and the accounting and VAT duties Belgian law places on us.

To run a subscription and let you read — performance of the contract.

To keep a sign‑in record — our legitimate interest in making sure a subscription is used by the person who bought it, and in keeping the accounts secure.

To answer what you write to us — our legitimate interest in replying, and in keeping a record of what was asked.

To tell you when an issue is out — your consent, which you can withdraw at any time.

To count visits — our legitimate interest in knowing which pieces are read and where readers come from, which we have limited to aggregate figures for that reason.

To post an unsolicited copy — our legitimate interest in reaching the people the magazine is written for, balanced against a standing invitation to decline.

To check a VAT number — our legal duty to invoice correctly. VAT numbers are validated against the European Commission’s VIES register.

Who we share it with

Not many, and never for their own purposes. Our printer and mailing house, to produce and post the magazine. Our bank and payment provider, for invoices and payments. Our website host, because the site and its database sit on their servers. Each acts as a processor under a written agreement and only on our instructions.

We do not sell anything to anyone, we do not run advertising on the site, and we do not use any third‑party analytics, so nothing about your visit goes anywhere else.

How long we keep it

Invoices and accounting records  ·  seven years, as Belgian law requires
Order details  ·  for as long as the subscription runs, then with the invoice records
Subscriber accounts  ·  while the subscription runs, and two years after it ends
Sign‑in records  ·  twelve months, then deleted
Messages you send us  ·  two years
The list for new issues  ·  until you unsubscribe
Visit counts  ·  thirteen months
The curated postal list  ·  until you ask to come off it

Your rights

You can ask us for a copy of what we hold about you, ask us to correct it, ask us to delete it, ask us to restrict what we do with it, object to processing based on our legitimate interest, and ask for your data in a portable form. Where we rely on consent, you can withdraw it at any time, and withdrawing it does not affect what we did before.

Write to nicole@juneaucayenne.com and we will come back to you within a month.

If you are not satisfied with how we handle it, you can complain to the Belgian Data Protection Authority, the Gegevensbeschermingsautoriteit / Autorité de protection des données, at gegevensbeschermingsautoriteit.be.

Cookies

The site uses only what it needs to work. When you sign in, we set a cookie so that you stay signed in, and a second one if you ask us to remember the device. Those are necessary for a service you have asked for, so they do not need consent. The sign‑in cookie goes when you close the browser; the remember‑me cookie lasts until you sign out or it expires.

There are no advertising cookies, no tracking cookies and no third‑party cookies of any kind. As described above, we count visits without using a cookie at all.

Changes to this notice

When the site changes, this page changes with it, and the date at the top tells you when. If a change matters to you — a new purpose, or a new recipient — we will say so rather than leaving you to notice.